FAQs

1.I love it but can I get it in Silver? Gold? Rose Gold? Copper? Bronze? Charcoal? Midnight?

Yes, yes, yes, yes and yes! On every product page are dropdown menus and instructions for making it uniquely you!

 

2.Are the product images pictures of the actual piece I will receive?

Each precious piece is handmade to order. All photos on our site are a guide, and every care is taken to make your order perfect for you. Visit our Colour Charts page to see all your choices for customisation! Lisa Kelleher Mythical Accessories and Fashion Jewellery reserves the right to alter designs for improved wearability and integrity.

 

3.What makes it so sparkly?!

We use exclusively Crystals by Swarovski, “Sparkle with Swarovski…!”

 

4.Can you make a ____________?

If you can’t find what you want, chances are good we can make it! Visit our Custom Creations page for more details.

 

5.How much is it for Custom Creation?

We provide Crystal Clear Costing.

 

6.Do you offer Wholesale, or Bulk Buying options?

Lisa Kelleher Mythical Accessories and Fashion Jewellery is delighted to encourage Wholesale / Bulk Buying interest. For Wholesale interest, we offer 2 different models. Traditional Wholesale orders start at a minimum of $500.00 Wholesale prices. Or we offer a 20% commission based full colour catalogue sales model which comes with Fantasy Focal Metal, Metal Accents and Swarovski Crystal Colour Charts. Territories are honoured. Please Contact Us for more info on our pricing structures. For Bulk Buying interest, i.e. if you would like to purchase multiples of 3 or more of one or more items, please Contact Us for discount opportunities. Production and Shipping times for Wholesale or Bulk Buying Customers can take from 8 – 16 weeks. Please Contact Us for current ship times.

 

7.Will it break?

While we make every element with precision to the highest standards of our Structural Integrity pledge, each piece is a tiny work of art, made by hand, and should be treated accordingly. Please refer to our Forever Love care advice.

 

8.Will it change colour?

Focal pieces are permanently annodised, metal accents are silver-, gold-, or ink-gilded, and all components are nickle, lead, and cadmium free and hypo-allergenic. While we use the highest quality gilded accents, the plating on even the best pieces is fragile, which is why we developed our Forever Love guidelines. Unfortunately for some, the pH of an individual’s skin may affect the look of our gilded accents, despite our best intentions, and if you think you may be in that category, we also offer a Lifetime Enjoyment Promise by investing in an upgrade of Sterling Silver, Blackened Sterling Silver or 14KT Gold-Filled.

 

9.What is 14KT Gold-Filled?

14Kt Gold-Filled is produced by fusing a layer of 14Kt Gold to a suitable supporting metal (or alloy) using equipment that carefully controls pressure, heat and time. The core metal is there to give the piece added weight and strength. The bond produced is permanent. Gold-Filled has been referred to as the ‘Gold of the Future’ because it offers all the same physical characteristics as solid Gold such as beauty, durability, and strength, but at a fraction of the cost. Since the Gold is on the outer surface area it is nearly impossible to tell the difference between solid Gold and Gold-Filled, except when it comes to the cost. Unlike plated (aka electroplated or “dipped”) metals, Gold-Filled is legally required to contain 5% or 1/20 gold by weight.

 

10.Can I get a Discount Coupon?

First time subscribers to our Mythical Inspirations newsletter can get a 50% Off coupon! And by subscribing, you’ll be kept up to date on all our sales and promotions! (Coupon valid for 50% Off one item only. Only one coupon per person.)

 

11.Can I use a Discount Coupon for a Sale Item?

No, discount coupons, coupon codes, promotions and sales cannot be used in conjunction with each other. Only one promotion or savings offer per purchase.

 

Since we are a brand new site, no doubt there are more questions you may have! Please contact us using the form below, so we can start compiling a more comprehensive list for everyone!

Thank you very much for your feedback, we love it!


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